By opening an account with199 Games, the Player is implicitly authorising Forwell Investments B.V to collect, store and utilise their data. This includes, but may not be limited to, information such as personal data, addresses, debit card data, and payment service information. All financial information, such as transaction and card details, are encrypted and 100% secure, and CVV codes will never be stored.
Forwell Investments B.V. does its utmost to ensure the privacy, confidentiality and security of its CLIENTS, which are preserved both throughout their interaction with the Company and afterwards, to the fullest extent achievable by Forwell Investments B.V.
a. When CLIENTS register with the Company they acknowledge their willingness to share with Forwell Investments B.V. certain private information which will be used for the purpose of confirming the CLIENT’s identity and ensuring the security of their deposits and player account. This information is collected in line with our stringent verification procedures that are used to deter international money laundering operations and to ensure the security and safety of our customer’s activity throughout. The information will only be processed by staff who require such access.
b. We use a variety of security measures to ensure the confidentiality of CLIENTS' personal information, and to protect CLIENTS' personal information from loss, theft, unauthorised access, misuse, alteration or destruction. These security measures include, but are not limited to:
• Password protected directories and databases.
• Secure Sockets Layer (SSL) technology to ensure that your information is fully encrypted and sent across the Internet securely.
• PCI Scanning to actively protect our servers from hackers and other vulnerabilities.
All financially sensitive and/or credit information is transmitted via SSL technology and encrypted in our database. Only authorised 199games personnel are permitted access to CLIENTS' personal information, and these personnel are required to treat the information as highly confidential. The security measures will be reviewed regularly in light of new and relevant legal and technical developments.
c. Our CLIENTS undertake to supply us with true, updated and accurate information about their identity. Furthermore, they are required to state categorically that they are registering on their own behalf and are not seeking at any time to act in any manner which could be considered fraudulent nor are they seeking to impersonate any other individuals for any purpose whatsoever.
d. The Company's data collection procedures include the collection of CLIENT's freely disclosed information as shared with Forwell Investments B.V. in addition to the placement of cookies for the purpose of gathering data about the manner in which CLIENTS interact with the Forwell Investments B.V. SITE. These tools for gathering CLIENT's information are employed for the purpose of ensuring the customer's own security and all data collected by Forwell Investments B.V. is shared only with individuals within Forwell Investments B.V. who are involved with the verification of customer account information for the express purpose of ensuring the customer's confidentiality and security.
e. Forwell Investments B.V. will never disclose any private or otherwise confidential information in regards to our CLIENTS to third parties without the express, written consent of our CLIENTS, except in such specific cases in which disclosure is a requirement under law, or is otherwise necessary in order to perform verification analysis on the CLIENTS identity for the purpose of safeguarding their account and securing their personal information.
f. By registering with Forwell Investments B.V. and through the voluntary interaction they undertake with Forwell Investments B.V. products and/or services, the CLIENT confirms and agrees that they consent to the use of all or part of the information they supply concerning their Forwell Investments B.V. player account, the transactions they undertake through it and the interactions which they perform with Forwell Investments B.V. and on behalf of Forwell Investments B.V. All interactions the CLIENT undertakes with Forwell Investments B.V. will be stored by Forwell Investments B.V. for the purposes of record and as such may be employed by Forwell Investments B.V. in such cases where disputes arise between CLIENTS and Forwell Investments B.V.
g. Forwell Investments B.V. will do its utmost to ensure the confidentiality of its CLIENTS’ personal information including the implementation of data protection procedures designed to ensure CLIENT confidentiality. Forwell Investments B.V. ensures that its data protection policy is regularly updated in order to ensure that the CLIENT's information is continually safeguarded.
h. From time to time, Forwell Investments B.V. may contact CLIENTS whether by phone or email for the purpose of offering them further information about Forwell Investments B.V.. In addition, Forwell Investments B.V. may, on occasion, seek to contact CLIENTS, whether by phone or email, for the purpose of informing them on unique promotional offerings provided by Forwell Investments B.V. for its CLIENT. CLIENTS consent to receipt of such contact when they consent to our terms and conditions of use when registering with Forwell Investments B.V. Any person wishing to opt out of further contact with Forwell Investments B.V. must contact customer support.