Where can I see the current and upcoming promotions?
When I use a bonus, is my choice of games restricted?
Most bonuses come with certain restrictions regarding which games they can be used for. Information will be provided with each promotion.
How do I check that I have met the requirements for a promotion?
You can check all your bonus information by selecting ‘My account’, and then ‘Details’ underneath your Bonus Balance.
How come I’ve been declined access to a promotion or offer?
Certain promotions will only be available to players from selected countries, or using a specific payment method. Information regarding restrictions will be provided, but if you’re still unsure you can always contact our Customer Support Team.